Secure Email Message Center

Effective March 18, 2013

To ensure the confidentiality of protected and private information sent via email, and to comply with privacy and security HIPAA regulations, all emails sent from Archbold email addresses to non-Archbold email addresses will automatically be encrypted.  The Medical Center employee need do nothing special, all emails will automatically be encrypted. The recipient will be receive an email directing them to the secure messaging portal.

Receiving Encrypted Email

When we send you an encrypted message, you receive a notification email with instructions on how to open the message. The notification message arrives in your email Inbox. You select Open Message in the notification to go to the Secure Message Center and view your email.



One Time Registration Process

You must go through a one-time registration process


After you register and sign in, your message opens and you can view the message details and reply.  Each time you access the Secure Messaging Center you will need to use your email address and the password you designate to access any emails from the Medical Center.


Once in the Secure Messaging center, the recipient is able to retrieve, download and print attachments from the encrypted email they have received.  These messages will be stored for 21 days in the Secure Messaging Center before deleting. 


Sending Encrypted Email

Recipients or customers who must send sensitive patient or business information to the Medical Center will be directed to the secure messaging portal at  A link to this site is available at

You can send an encrypted email to recipients at our organization from the Compose tab within the Secure Message Center. When you select the Compose tab you are taken to a page where you can compose your message.