Billing & Insurance

At Archbold, we are committed to providing high-quality, compassionate, cost-effective care, along with convenient and reliable billing services. We want you to be informed about our billing process, so we can coordinate our efforts with you and your insurance provider.

To learn more about Archbold's medical billing and insurance options, please reach out to our Patient Financial Services department at 229.228.8870 to speak with a team member.

Online Bill Pay Makes Receiving Treatment Easier

Our bill payment option is a convenient way to pay your hospital bill online. This free and secure service allows you to pay your hospital bills from any of our hospitals—Archbold Memorial Hospital, Archbold Brooks, Grady General Hospital, and Mitchell County Hospital—online, using your credit or debit card.

We also offer extended payment plans to patients through our partner AccessOne. They offer no-interest and flexible low-interest payment plans that are tailored to your health and financial situation. They are not a traditional credit card, nor are they a collection agency. Their program covers all patients, regardless of balance or credit history—and they never report to credit bureaus. Their customized payment options offer many benefits, including:

• No credit reporting
• No hidden fees
• Easy payment methods: online, phone, check, autopay
• Combined statements that include other medical bills and family members

Their patient advocates will work with you to determine the right plan for your situation, helping you pay in regular low-monthly installments that you can realistically manage. To learn more, speak to an AccessOne patient advocate by calling 888.458.6272, or visit their website. You can also speak to a member of the Archbold team at 229.228.8870 for additional information.

Archbold is committed to always be transparent in pricing, so patients are never blindsided. We accept a variety of insurance plans, provide visit estimates, and also offer financial assistance options for patients in need.

Conditional Payments Disclaimer

Any payment check or other form of payment that you or a payer sends to us on your behalf for less than the full balance due that is marked “paid in full” or contains a similar notation, or that you or the payer otherwise tenders in full satisfaction of a disputed amount, must be sent to: “COLLECTIONS MANAGER at Account Management Services, 920 Cairo Rd., Thomasville, GA 31792”.

We reserve all our rights regarding these payments (e.g., if it is determined there is no valid dispute, or if any such check is received at any other address, we may accept the check and you will still owe any remaining balance). We may refuse to accept any such payment by returning it to you or the payer, not cashing it, or destroying it. All other payments that you or the payer makes should be sent to the regular payment address shown on this statement. For more information on our Billing and Collections Policy for Self-Pay Accounts, please reach out to our financial department.

Here to Answer Your Questions

For any billing and insurance questions, please do not hesitate to give us a call at 229.228.8870. We are always here to answer your questions and provide any support or resources we can.