We love Dr. Santos!

Stories from Doctor's Day 2015

Quotation Mark

Dr. Santos accepted the physician advisor role for the Clinical Documentation Improvement department in September 2014. He serves as a liaison between the CDI team, which includes the clinical documentation specialists, inpatient hospital coders and the medical/surgical staff.  He has successfully engaged and fostered physicians, physician assistants and nurse practitioner’s involvement as it relates to clinical diagnosis documentation specifically. Early on, Dr. Santos also identified from a birds-eye view, that nurses needed to be integrated in the documentation specificity education/culture to fully encompass and foster a successful clinical documentation outcome.  Now he, along with a CDI team member, delivers the diagnosis/documentation information “huddle style” on the various nursing units on specific documentation/education topics.  Dr. Santos’ engagement with the CDI team has been pivotal in leveraging his clinical position to exemplify the marriage of care delivery with documentation diagnosis/specificity.  His leadership style, standards of medical practice, and the respect the medical and surgical staff have for him has positively impacted the integrity of the quality documentation delivery at Archbold.  On behalf of the CDI team, we are very appreciative of his outstanding commitment to quality and his efforts and focus to make our hospital a better place for our patients.
—CDI Team

 

Quotation Mark

Dr. Santos is the best doctor I have had in thirty years or more. He is very concerned about his patients. I love him. To me, he is the best doctor in the world.
—A patient

 

Quotation Mark

Dr. Santos is like a father to me. He is tough on me, but only because he cares so much about me and wants to see me get better.
—A patient

 

Quotation Mark

Our doctors here are awesome with the patients. I have seen Dr. Crenshaw in action, praying comforting and assisting with needs outside the scope of nephrology. His compassion extends beyond the patient—he takes time with families, too.  Dr. Ganta makes time on his off day to meet with patients and their family member.  For years, Dr. Ganta has donated clothes and shoes to patients in need. When one of our patient home burned down Dr. Santos met the patient at Wal-mart to ensure the family had clothes, shoes, household and personal needs items. As our most senior physician, Dr. Hicks sets a great example for our entire team to follow. On behalf of all the staff and patients at Southwest Georgia Dialysis Facility we love and appreciate all our doctors and are grateful for their dedication and support.
—Dialysis facility team member

 

Quotation Mark

Dr. Santos is very understanding. He gets mad when I don’t do right because he is so concerned about my health. He really keeps me in check. He’s just a nice man and such a good doctor. He always jokes with me, and I have enjoyed him taking care of me these last four years. He always encourages me to keep up the good work.
—A patient

 

Quotation Mark

Life afforded me the opportunity to serve in the military and to play NFL football. Both careers mandated extensive medical evaluation. Needless to say, I’ve have been treated by doctors all around the country. In 1998, I was referred to Nephrology Consultants concerning kidney issues. Since that time I have been fortunate enough to be treated by three of the finest medical physicians I have ever come in contact with—Dr. Hicks, Dr. Santos and Dr. Crenshaw. Not only are they knowledgeable, but they greatly care about each and every patient that walk through those doors.
—A patient

 

Quotation Mark

Dr. Crenshaw and Dr. Santos go above and beyond. They really care about us as individuals. They show compassion by holding my hand and that means a lot.
—A patient

 

Quotation Mark

All the doctors at the Southwest Georgia Dialysis Facility are wonderful. I love them.
—A patient

 

Quotation Mark

Dr. Santos is nice and cares a lot about his patients.
—A patient

 

Quotation Mark

Dr. Santos is an outstanding doctor.
—A patient

 

Quotation Mark

I have worked with the doctors of the Nephrology group for years. I know them to be sincere, compassionate and knowledgeable. I have the highest respect for them.
—Dialysis team member

 

Quotation Mark

I love Dr. Santos. He is very professional and he takes good care of me.
—A patient

 

Quotation Mark

Dr. Santos is very caring and looks out for his patients.
—A patient

 

Quotation Mark

All the doctors at Southwest Georgia Dialysis are compassionate, and that means a lot to me. I really feel they love me and care about me.
—A patient

 

Quotation Mark

Dr. Santos has been my doctor for years. He is a good doctor and he treats me right. I really trust him to do what’s best for me.
—A patient

 

Quotation Mark

Dr. Santos is a sweetheart. He takes wonderful care of me.
—A patient